Frequently Asked Questions

General FAQs

We offer both free and premium plans. The free plan includes basic compression features, while premium plans unlock advanced options and higher limits.

Our tools are designed to minimize quality loss while significantly reducing file sizes, ensuring your media looks and performs great.

Yes, our dedicated support team is available to help you with any questions or technical issues you might encounter.

We support a wide range of formats, including JS, CSS, PNG, WebP, MP4, WebM, and more.

Your files are processed securely with SSL encryption, and we do not store your data after compression is complete.

Yes, our premium plans allow batch compression, enabling you to process multiple files simultaneously for efficiency.

Yes, you can convert your images to JPEG, PNG, WEBP, and GIF while optimizing it.

The Custom Image Compressor lets you adjust compression settings, such as quality and resolution, to meet specific requirements for your project.

Yes, we support video compression for formats like MP4 and WebM, with options to adjust resolution and bitrate for optimal results.

No, after image optimization, your image URLs remain unchanged as we are only replacing the unoptimized image with the optimized image.

Faster-loading pages improve user experience and are favored by search engines. Compressed media reduces load times, contributing to better SEO performance.

Yes, we continuously update Media Compressor with new features, formats, and improvements based on user feedback and evolving technology standards.

Image Compressor FAQs

Optimizing your images is crucial for website loading times, which directly impacts user experience and search engine optimization (SEO). Large, unoptimized images can significantly slow down your pages, potentially harming your search rankings. Compressing images helps your site load faster, making it easier for visitors to navigate and for search engine bots to crawl.

Tools like Page Speed Insights provide valuable suggestions for optimization opportunities, but their scoring relies on algorithms that might not always reflect real-world user experience or perfectly align with every website setup. Sometimes, improving actual loading speed might not drastically change the score. We recommend checking your page loading times with comprehensive tools like https://gtmetrix.com/.

Images optimized with Media Compressor will remain optimized on your website even if you stop using the tool or cancel your plan. The optimization process directly modifies the image files on your site or linked from our CDN. If you wish to revert an image to its original, unoptimized state, you must do so before canceling the subscription.

No, after image optimization, your image URLs remain unchanged as we are only replacing the unoptimized image with the optimized image.

If you exhaust your credits, further image optimization will pause. To continue optimizing, you will need to upgrade to a higher plan that provides more credits. Our Professional and Business plans offer better value per credit for higher volumes.

Media Compressor processes images through several steps. This typically involves requesting the images from your website's server, downloading them, applying advanced optimization algorithms, and then uploading the optimized versions back to your website. The time it takes depends on the number and size of your images, as well as your server's response time. For a large number of images, the entire process can take a while.

Media Compressor supports popular image formats for optimization, including JPEG, PNG, WEBP, and GIF, ensuring compatibility across most modern browsers and devices.

Yes, you can convert your images to JPEG, PNG, WEBP, and GIF while optimizing it.

Our tool is designed to effectively identify and optimize images that are part of your standard content management system (e.g., product images, collection images, general asset folders you connect). However, some images that are dynamically loaded by scripts, embedded directly in theme code, or stored in less common file locations may not be automatically detected. For such images, you might need to use a manual upload feature within the tool or ensure they are part of a scan-accessible directory.

To ensure new images on your website are optimized, you will need to manually upload them through Media Compressor's interface to optimize them.

You can restore your original, unoptimized images directly within Media Compressor. Just go to the image management section in your dashboard, locate the optimized image, and you’ll see both the optimized and original versions available. Download the version you need with a single click.

To cancel your subscription, log in to your Media Compressor account, navigate to the Billing section in your dashboard, and click on “Cancel Plan.” Your subscription will remain active until the end of the current billing cycle.

Media Compressor is an essential tool designed to significantly boost your website's performance. It specializes in optimizing your digital content by compressing and optimizing your images, videos, and minifying your JavaScript and CSS files. By reducing file sizes without compromising quality, it helps your site load faster, improve user experience, and enhance your search engine rankings.

Media Compressor provides a seamless way to reduce the file sizes of your website's assets without compromising quality. You activate a plan to receive credits, then use these credits to optimize your content. Our app processes your files and makes them ready for faster delivery to your visitors.

Video Compressor FAQs

Just like images, large video files can significantly slow down your website, leading to high bounce rates and poor user experience. Optimized videos load faster, stream more smoothly, consume less bandwidth, and improve your site's overall performance, which is vital for both user engagement and SEO.

Media Compressor supports popular video formats for optimization, including MP4, WebM, MOV, AVI, and MKV, ensuring compatibility across most modern browsers and devices.

Yes, you can convert your videos to MP4, WebM, MOV, AVI, and MKV while optimizing it.

Video optimization typically takes longer than image optimization due to the larger file sizes and more complex processing involved. The exact time depends on the video's length, resolution, original file size, and the current load on our servers. You don't need to stay on the same page, the process runs in the background.

Our optimization process aims to reduce file size while maintaining the highest possible visual quality. We use intelligent compression techniques that minimize visible degradation. While some very minor changes might occur, they are generally imperceptible to the human eye, ensuring your videos still look great.

Similar to image optimization, if your credits are exhausted, any pending video optimizations will pause. To resume or start new video optimizations, you must upgrade to a higher plan which will provide you with the necessary credits.

Yes,Media Compressortypically provides an option to restore your original, unoptimized video files. Simply navigate to the image management section in your dashboard, locate the optimized image, and click the "Restore" button. Please ensure you do not uninstall the tool before restoring images, as this process requires the account to be active.

JS Minifier FAQs

JavaScript files can be quite large and contribute significantly to your website's loading time. Minifying JavaScript removes unnecessary characters (like comments, whitespace, and line breaks) without changing functionality, resulting in smaller file sizes. This leads to faster download and execution times, improving overall page speed and user experience.

JavaScript minification is the process of compressing JavaScript code by removing all non-essential characters from the source code. This includes whitespace, comments, and sometimes shortening variable names. The goal is to reduce the file size, making the code faster to transmit over the network and quicker for browsers to parse and execute, without altering how the script functions.

Our minification process is designed to be safe and rigorously tested to avoid breaking your website's functionality. It only removes non-essential characters and whitespace. However, it's always good practice to test your website thoroughly after minifying JavaScript, especially if you have highly custom or complex scripts, to ensure everything works as expected.

Media Compressor provides a robust minification engine that intelligently processes your JavaScript files. You typically select which JavaScript files you wish to minify and upload them through the dashboard interface. The tool then applies compression and serves the optimized versions.

If you stop using Media Compressor or exhaust your credits for JavaScript minification, further optimization will stop unless you renew your credits or reactivate your plan.

CSS Minifier FAQs

Similar to JavaScript, CSS (Cascading Style Sheets) files define your website's design and layout. Minifying CSS removes unnecessary characters, such as comments, whitespace, and redundant code, shrinking the file size. This allows your website's styles to load and render faster, improving perceived performance and overall user experience.

CSS minification is the process of reducing the size of CSS code by stripping out all non-essential characters like spaces, line breaks, indentation, and comments. The minified file performs the same styling functions but is significantly smaller, leading to faster download and rendering times in the browser.

Our CSS minification process is built to preserve your website's design and layout exactly as intended. It's a safe compression technique that only removes characters that are ignored by web browsers. However, as with any site optimization, we always recommend reviewing your website's appearance after minification to ensure everything looks perfect.

Media Compressoroffers tools to minify your CSS files. You can typically select specific CSS files and upload it through the dashboard interface. The tool then processes these files, providing you with optimized, smaller versions ready for deployment.

If you stop using Media Compressor or run out of credits for CSS minification, the minified versions of your CSS files will generally remain in the dashboard interface. However, further optimization will stop unless you renew your credits or reactivate your plan.

Billing FAQs

Media Compressor typically uses a subscription-based billing model. You are billed based on the plan you choose—monthly or annually—depending on your usage needs. Each plan offer a set amount of compression credits. You can view and manage your billing details directly from your dashboard under the "Billing" section. For the most accurate and up-to-date information, please refer to the pricing page or contact support.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Payments are processed securely through our billing platform to ensure the safety of your information.

Your initial charge occurs immediately upon selecting and activating your plan. Subsequent charges for recurring plans will typically occur on the same day of the month as your initial subscription date.

You can view and download your invoices and billing history by logging into your Media Compressor account and navigating to the 'Billing' or 'Subscription' section.

Our system will notify you via email if a payment fails and will attempt to reprocess the payment over a few days. If the payment remains unsuccessful, your plan and access to credits will be suspended until the outstanding payment is cleared.

Subscription FAQs

We offer a Free Plan with limited monthly compression quotas and Basic/Premium Plans with higher limits. You can see full details on our plan page.

Yes, we offer a Free Plan with a limited monthly compression quota. It includes access to basic compression features to help you get started.

No, we believe in transparent pricing. The cost of your chosen plan covers all optimization services and credits as specified. There are no hidden fees. The only additional charges would occur if you were to upgrade your plan mid-cycle (with prorated charges as applicable) or purchase an add-on service (if offered).

Plan Upgrade FAQs

You can easily upgrade your plan by logging into your Media Compressor account and visiting the 'Subscription' or 'Upgrade Plan' section.

Your new plan and its associated credits become active immediately after your upgrade is successfully processed.

Yes you can downgrade your plan via your Media Compressor dashboard. Your current plan will remain active until the end of its current billing cycle, and the downgrade will apply from your next billing date.

Cancellation FAQs

You can cancel your subscription by logging into your Media Compressor account and navigating to the 'Subscription' or 'Billing' section, where you will find the cancellation option.

Upon cancellation, any remaining unused credits associated with your plan will typically be forfeited. We recommend using all your credits before canceling to get the full value of your purchase.

No, any images, videos, or code files that were successfully optimized by Media Compressor will remain optimized on your website even after you cancel your subscription. The changes made are permanent modifications to your files or how they are delivered. If you wish to revert individual optimized items, you must do so within the app before cancellation.

Yes, you can reactivate your subscription by logging back into your Media Compressor account and selecting a new plan.